Privacy Policy

The privacy of our customers is very important to us. The following information outlines how Simplex Sciences collects, uses, and shares your information.

Data We Collect

We collect the following voluntary information provided by the customer when placing an order: name, email, shipping address, phone number, FedEx account number, payment information, research field, organization affiliation. 

Use of Information

Simplex Sciences may access and use the data to provide and maintain necessary services, address customer support issues, send marketing promotions, and analyze consumer data. 

Third Party Disclosure

We are not in the business of selling any data to others. Information may be shared with third parties to perform necessary services of the business such as shipping and delivery. We may share your information in other special circumstances, such as when it is required by law. 

Do Not Track

Simplex Sciences does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals.

User Rights

Customers retain the right to view, change, or delete the data that Simplex Sciences has collected. To make a data request, email contact@simplexsciences.com.

The policy is effective from November 11, 2024. Consumers will be notified of any updates to the privacy policy by email.

For questions, please email contact@simplexsciences.com.